Warranty and Return Policy:

  • All Fantech radon fans come with a 5 year warranty from date of manufacture time.

Effective May 1, 2026, Fantech is updating its warranty claim procedure. The changes below will apply to our warranty claim and return policy.

  1. All Fantech fans must not have their wiring removed. Fantech has requested that all fans be returned for analysis.
    1. A return label will be included with the replacement fan. Please use it to send the defective fan back to Wholesale Radon Distributors.
    2. Any wiring removed from fans on or after May 1, 2026, will void the warranty, and a free replacement will not be provided.
  2. Customers have 14 days to return defective fans to Wholesale Radon Distributors using the provided return label. If the defective fan is not returned within 14 days, the replacement fan will be invoiced at full retail price (customer discounted pricing will not apply).
  3. Warranty claims may be denied if a reason for the claim is not provided (for example: bearing noise/failure, electrical issues).
  4. If a returned fan is tested and found to be in working condition, it will be returned to the customer. In these cases, the customer will be charged a $100 diagnostic fee plus shipping and will also be charged for the replacement fan.
  • The PressureTech fan models PT2 – PT6 and the PT10 come with a 2 year warranty. However, these models are now discontinued. If the fan fails within the first 2 years, you can send us a clear picture of the label (with model number, date of manufacture, and serial number) and a picture of the fan wires cut and we will replace it with the equivalent Fantech model.
  • The PressureTech radon fan models PT8DC – PT25DC come with a 2 year warranty. If the fan fails within the first 2 years, you can send us a clear picture of the label (with model number, date of manufacture, and serial number) and a picture of the fan wires cut and we will get a replacement fan sent right away.
  • Returns are allowed for up to 60 days from the date of shipment. Returns may be subject to a 20% restocking fee, plus shipping charges. Shipping charges are not refundable.